Time Lapse Video of a Friday morning turnround
From our webcam we are able to view all the images captured. Taking a random turnround day in August 2007 we have made a time lapse video from 8.00am in the morning until 1.30pm.
The previous customers vacate the boats and then we clean and service them. The video features Royall Velvet 2 & 3, Royall Ambassador 3 & Royall Commander 1 and shows the exteriors being cleaned, pumpouts being done, maintenance being carried out and interior cleaners arriving and leaving and then new customers arriving and departing the yard. The eagle eyed amongst you can probably put some names to the faces seen and you may even spot Tillie the Royall Greyhound! Also you may be able to tell when 11.00 am comes round as there is a lull in proceedings.Over the next few week we will upload some more time lapse videos. We hope you enjoy watching them!
A Typical Turnround Day
A typical turnround day starts around 7 - 7.30am when we arrive bright and early ready for what the day may throw at us. There is usually one or two boats already moored up having already arrived back at the yard the previous late afternoon/evening. Some people like to spend their last night in Wroxham, so they can get an early start home the next morning. Others prefer to moor elsewhere on their last night and arrive back at the yard first thing Friday or Saturday morning. As we have an earlier takeover time than most of our competitiors (Fridays Noon, Saturdays 1pm) we do require our customers to vacate their boat at 8.30 prompt, to enable us to thoroughly service and clean your cruiser. The boats are refuelled and if there is any fuel deposit left, this is then paid back to the customer and after checking that all their gear has been safely stowed in the car (not forgetting to take a final look around on board for any personal belongings that may have been left) we bid our customers a fond farewell, hoping to see them again in the near future.
This is then when our staff descends on the boats.
Nigel has the most salubrious and enviable job of being chief toilet pumpout operator! Here follows a detailed description of the pumpout procedure so those of a squeamish and nervous disposition please skip to the next paragraph! The vacuum pump hose from the pumpout unit is attached to the pumpout deck fitting and the pumpout unit is switched on, whereupon all the waste from the toilets on board are sucked out into a holding tank ashore. After every two or three pumpouts the valve is opened up and emptied into the main sewage system. Whilst the vacuum pump is sucking out, Nigel proceeds onboard armed with gloves, cleaner, and pooh stick (in a former life, a No 2 putting iron) whereupon he proceeds to thoroughly clean the whole of the toilet and accompanying toilet brush & holder. Once the boat toilet tanks are empty, water is constantly flushed through to thoroughly clean out tanks. Where blockages occur, a flexible vacuum pumpout hose is fitted to the main pumpout hose and this is then placed directly down the toilet bowl and into the tank. Blockages are nearly always caused by three things - wet wipes, quilted toilet paper and sanitary products. Please do not put any of these products down the toilet as blockages cause a lot of unnecessary and unpleasant work and will always result in your toilet not working properly. Once the the tank is thoroughly clean a small amount of water and the relevant amount of top quality toilet blue is placed in tank. Please also note that any sort of bleach or cleaning product must not be used in the toilet either as this will result in disabling the function of the toilet blue.
The exterior boat cleaners will come on board and close all windows that are left open. They will then remove the well mats and tip over the mudweight so as not to forget to clean their muddy bottoms. the boat is then thoroughly mopped down with a bucket of soapy boat wash not forgetting to mop out the gas bin locker.The soap is then hosed off and whilst the boat is left to dry for a bit, the hulls are scrubbed clean with a specially mixed hull cleaner, paying special attention to the waterline, any black marks and making sure that the fenders are all hanging level. The side of the boat that is shore side is then dried off and the windows cleaned. The boat is then turned round either on the ropes or by motoring out of the yard and quickly spinning round in Daisy Broad. The hull cleaning, drying off and window cleaning is then repeated on the other side. The boats then have their water tanks filled, ropes cheesed up and well mats put back. A final check is then made to make sure that each boat has its mop, boat hook, life belts & water key. Also all fenders & ropes are checked and if need be, replaced.
Whilst all this is going on outside, the interior boat cleaners come on board armed with buckets of hot soapy water, buckets of all sorts of cleaning products, mountains of cleaning cloths and armfuls of elbow grease. All the beds are stripped of linen and this is taken ashore, counted and bagged up ready for the laundry to collect. There are usually 2 or 3 cleaners per boat and each take it in turn to do the various cleaning tasks. The galley is the most labourious job as every item such as the cutlery, crockery, pots and pans must be inspected, cleaned and counted. The fridge, cooker and microwave are cleaned out. All surfaces are cleaned and ceiling and walls wiped. All the shower rooms are thoroughly cleaned. The shower trays are wiped out and basins and taps cleaned. Shower curtains are inspected for marks or damage and windows cleaned. In the rest of the boat every nook, cranny and cupboard is inspected not only for dirt but for any items that have been left by the previous occupants. All the cushions are removed and cleaned and vacuumed underneath and all curtains tidied up. Once all the cleaning has been done, the carpets are vacuumed, wiped over and vacuumed again and then the last job is to clean the floors. Once the boat is finished the beds are then remade ready for their new occupants.
Also amongst all this Paul our engineer will arrive on board. He will check the gas cylinders and change any that are empty. He will then walk through the boat and check that all lights and appliances work. The heating system is then checked and also that the batteries are charged up. The engine is then started up and all controls are tested. Then the engine is thoroughly checked and any jobs or faults that need looking at is then done.
Once the boat has been thoroughly cleaned and serviced, I will then walk through and inspect all work carried out and also check the boat manual, replacing or adding relevant material.
Hopefully all this will have been finished by 1pm and your holiday cruiser will be ready on the quayside all shiny and sparkling ready for your to start your holiday.